The post OS X El Capitan / Sierra / High Sierra Hanging on Boot [FIXED] appeared first on Justin Silver.
]]>If your OS X El Capitan/Sierra/High Sierra update won’t reboot you can skip to the fix or check here for the (mostly) automated fix script. Otherwise feel free to read the saga below!
Update 3/23/2016 – It happened again when I updated to 10.11.4! Even fewer clues this time, additional details and an updated script to remove non-default kext files at the very bottom.
Update 5/14/2017 – This has been an issue for myself and others running OS X Sierra as well.
Update 8/01/2017 – I updated to 10.12.6 and once again was unable to boot. This time I had to remove kexts from
/System/Library/Extensions
. Removed everything older than 2016 after runningls -lat
.
Update 1/18/2018 – I updated to 10.13.3 High Sierra Beta 5 and once again was unable to boot. I am using the Beta version because 10.13.2 had very high CPU usage by the
WindowServer
process that was fixed in 10.13.3. Before I knew this I installed Malwarebytes to check for spyware/adware causing the CPU usage, then uninstalled it after installing the OS X beta. It seems to have left behind a kext namedcom.malwarebytes.mbam.rtprotection.kext
and once I deleted it, things work again.
After upgrading to OS X El Capitan (10.11) when it was released, I had been generally pleased with the new version but there were a few quirks – like random beach ball pauses – that made me think the 10.11.1 update would address some of them. Thus when I was notified that it was available, I dutifully upgraded… and then my MacBook Pro Retina wouldn’t reboot. I reset the SMC (Shft+Ctrl+Opt+Pwr
while off, then Pwr
), I reset the PRAM (Cmd+Opt+P+R+Pwr
while booting, then hold until the chime sounds again), I tried to boot into Safe Mode (Shft+Pwr
). Nothing.
I was unable to boot into Single User Mode (Cmd+S+Pwr
), but it and Verbose Mode (Cmd+V+Pwr
) did show that the boot process was hanging and the last message it displayed was:
pci pause: SDXC
This seemed to be meaningful, but was ultimately a wild goose chase.
I could boot into Recovery Mode (Cmd+R+Pwr
) and used this to access Disk Utility to run First Aid (no errors were found), and then used Terminal to run resetpassword
which was then used to reset permissions on my user folder. Nope.
I reinstalled the operating system over the Internet. No dice.
Using Terminal accessible in Recovery Mode I found several crash logs located in /Volumes/Macintosh HD/Library/Logs/DiagnosticReports/
. I took a look at the latest one and it had the following details about the crash. Spoiler alert, this also ended up being a dead end, but I’m posting it because the only other place on the Internet it exists is a deleted Apple Developer Forum post that I was able to view using the Google Cache.
Process: ctkd [220] Path: /System/Library/Frameworks/CryptoTokenKit.framework/ctkd Identifier: ctkd Version: 79.1.1 Code Type: X86-64 (Native) Parent Process: launchd [1] Responsible: ctkd [220] User ID: 0 Date/Time: 2015-10-22 11:04:40.949 -0700 OS Version: Mac OS X 10.11.1 (15B42) Report Version: 11 Anonymous UUID: F17F633A-3BDD-90AB-37F3-86B22856B7C6 Time Awake Since Boot: 14 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: Sandbox creation failed: AppSandboxUtilRealPathForPath(self.userAccountHomeDirectoryPath) failed open() for F_GETPATH failed. NSPOSIXErrorDomain:2 No such file or directory WR/DST: /var/root 0 lstat() errno: 2 -1 o:0 (User) m:120755 f:restricted,hidden fs: hfs, fsid: 1000004/11, mf: 0480d000 avail:13621070 Application Specific Signatures: AppSandboxUtilRealPathForPath(self.userAccountHomeDirectoryPath) faile Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_secinit.dylib 0x000000010ade3193 _libsecinit_setup_secinitd_client + 1543 1 libsystem_secinit.dylib 0x000000010ade2b2a _libsecinit_initialize_once + 13 2 libdispatch.dylib 0x000000010aa393c3 _dispatch_client_callout + 8 3 libdispatch.dylib 0x000000010aa392bb dispatch_once_f + 67 4 libSystem.B.dylib 0x000000010962aa0c libSystem_initializer + 131 5 dyld 0x00007fff6005cf1b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265 6 dyld 0x00007fff6005d094 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40 7 dyld 0x00007fff600596cd ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305 8 dyld 0x00007fff60059662 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198 9 dyld 0x00007fff60059662 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198 10 dyld 0x00007fff60059662 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198 11 dyld 0x00007fff60059662 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198 12 dyld 0x00007fff60059662 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198 13 dyld 0x00007fff60059662 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198 14 dyld 0x00007fff60059553 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 127 15 dyld 0x00007fff600597c3 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75 16 dyld 0x00007fff6004c0f1 dyld::initializeMainExecutable() + 208 17 dyld 0x00007fff6004fd47 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3515 18 dyld 0x00007fff6004b276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512 19 dyld 0x00007fff6004b036 _dyld_start + 54 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x000000000000013c rbx: 0x00007fff57441810 rcx: 0x4300ee869eb237d3 rdx: 0x000000010ade3bd5 rdi: 0x0000000000000000 rsi: 0x00007fb8718129bb rbp: 0x00007fff57442090 rsp: 0x00007fff574417f0 r8: 0x0000000000000002 r9: 0x000000010ade3bf0 r10: 0x000000010aba9201 r11: 0x00000046e5c2ef75 r12: 0x00007fb871700060 r13: 0x00007fb8718128b4 r14: 0x00007fb8718128b4 r15: 0x00007fb871812a0c rip: 0x000000010ade3193 rfl: 0x0000000000010206 cr2: 0x00007fb873000000 Logical CPU: 4 Error Code: 0x00000000 Trap Number: 6
I was ultimately able to surmise that the issue was an incompatible kernel extension (kext file). After booting into Recovery Mode, I opened Terminal. First I mounted the filesystem as read write, then navigated to /Volumes/Macintosh HD/Library/Extensions
, created a new folder named “Unsupported” and moved all the kext files into it, then rebooted.
Note: see the updated script at the very bottom of this post to automatically remove non-default kexts. If you have renamed your hard drive to something other than “Macintosh HD” use the new name in the following commands.
mount -rw / cd /Volumes/Macintosh\ HD/Library/Extensions/ mkdir Unsupported mv *.kext Unsupported reboot
Voila! I was able to reboot.
It ended up being my Logitech Control Center kext files, as best I could determine. The full list of kext files on my system is below. Note that the 360Controller.kext, Wireless360Controller.kext and WirelessGamingReceiver.kext later caused problems with 10.11.4, see bottom.
/Volumes/Macintosh HD/Library/Extensions > ls -1 360Controller.kext ACS6x.kext ATTOCelerityFC8.kext ATTOExpressSASHBA2.kext ATTOExpressSASRAID2.kext ArcMSR.kext CalDigitHDProDrv.kext HighPointIOP.kext HighPointRR.kext LogiMgrDriver.kext LogitechHIDDevices.kext LogitechUnifying.kext PromiseSTEX.kext SoftRAID.kext Wireless360Controller.kext WirelessGamingReceiver.kext
After moving them all to Unsupported I ended up moving them all back except for LogiMgrDriver.kext
, LogitechHIDDevices.kext
, and LogitechUnifying.kext
and am posting this from the previously unbootable machine. These may not be the same incompatible kext files you have (VirtualBox and Evernote also seem to be offenders), but hopefully sets you on the right track. Good luck!
Once again my El Capitan upgrade didn’t go very smoothly. Same as last time, my laptop failed to reboot after the install seemed to complete, however this time there were even fewer clues – no crash logs, etc. Luckily I had fixed this once before so I booted into Recovery mode (Cmd+R
while booting), selected Utilities > Terminal
to access the command line. The script below creates a Library/ExtensionsDisabled
folder and moves and of the non-default kext files into it by comparing against the /Library/Extensions
directory on the recovery partition. You may need to move some kext files back to their original location if they aren’t the cause of the problem. Keep in mind that the default name for your hard drive will be “Macintosh HD” which means you need to escape the space on the command line, so it becomes “Macintosh\ HD”. If you have renamed your hard drive, use whatever name you selected instead.
If you want to access Safari to browse the web (this post?) once you have Terminal open enter /Applications/Safari.app/Contents/MacOS/Safari &
to open a browser window. Once the process is completed close the Safari and Terminal windows and reboot.
This script will look for any extensions on your system that aren’t part of the “default” extension installed by Apple. If they are found they are moved into a directory named “/Volumes/Macintosh\ HD/Library/ExtensionsDisabled/” so that they will not be loaded when you reboot. Make sure that your hard drive is named correctly in the commands, by default it’s “Macintosh HD” unless it was changed. If you’re new to the command line the easiest way to do this is to launch Safari from Terminal and then cut and paste from this post. Good luck!
# mount the drive as read/write mount -rw / # create a directory for "disabled" extensions mkdir /Volumes/Macintosh\ HD/Library/ExtensionsDisabled # view files that exist in your Extensions folder but not the recovery partition kexts=`comm -23 <(ls /Volumes/Macintosh\ HD/Library/Extensions|sort) <(ls /Library/Extensions|sort)` echo $kexts # move "extra" kext files to the "disabled" directory for kext in $kexts; do mv /Volumes/Macintosh\ HD/Library/Extensions/$kext /Volumes/Macintosh\ HD/Library/ExtensionsDisabled/$kext; done exit
When I upgraded to OS X Sierra 10.12.6 my system wouldn’t reboot. As I had seen this before I removed the kexts in /Volumes/Macintosh HD/Library/Extensions
but it still wouldn’t boot. I was in a hurry to get my system up again so in a rush I removed everything older than 2016 from /System/Library/Extensions
and was able to start up again. I don’t use the software/hardware related to these kexts so I just left them all off, I’m not sure which was the actual culprit(s). I did keep a backup and my system has been stable since I moved them – note that you cannot modify the `/System` path so you will need to back them up somewhere else.
mkdir /Volumes/Macintosh\ HD/Library/ExtensionsSystemDisabled mv /System/Library/Extensions/VeryOldKernelExtension.kext /Volumes/Macintosh\ HD/Library/ExtensionsSystemDisabled
> ls -lat /Volumes/Macintosh HD/Library/ExtensionsSystemDisabled total 0 drwxr-xr-x+ 71 root wheel 2414 Jul 28 14:28 .. drwxr-xrwx 32 root wheel 1088 Jul 28 14:19 . drwxr-xr-x 3 root wheel 102 Nov 15 2014 NoSleep.kext drwxr-xr-x 3 root wheel 102 Jul 8 2013 EnergyDriver.kext drwxr-xr-x 3 root wheel 102 Jun 6 2013 CUDA.kext drwxr-xr-x 3 root wheel 102 Apr 19 2013 PdaNetDrv.kext drwxr-xr-x 3 root wheel 102 Oct 26 2012 hp_Inkjet7_io_enabler.kext drwxr-xr-x 3 root wheel 102 Oct 26 2012 hp_Deskjet_io_enabler.kext drwxr-xr-x 3 root wheel 102 Aug 8 2012 FTDIUSBSerialDriver.kext drwxr-xr-x 3 root wheel 102 Jun 29 2012 hp_fax_io.kext drwxr-xr-x 3 root wheel 102 May 22 2012 JMicronATA.kext drwxr-xr-x 3 root wheel 102 May 18 2012 jawbone.kext drwxr-xr-x 3 root wheel 102 Mar 7 2012 SiLabsUSBDriver.kext drwxr-xr-x 3 root wheel 102 Oct 12 2011 MindWave.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 LGEMobileSolutionFamily.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 PTRayUSBFamily.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 RIMBBUSB.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 RIMBBVSP.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 ZTEUSBCDCACMData.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 NovatelWirelessWWAN.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 PTUMWDrv.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 SierraDevSupport.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 SierraFSCSupport.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 SierraFSRSupport.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 SierraHSRSupport.kext drwxr-xr-x 3 root wheel 102 Aug 17 2011 SMSIWirelessModem.kext drwxr-xr-x 3 root wheel 102 Nov 21 2010 BJUSBLoad.kext drwxr-xr-x 3 root wheel 102 Sep 25 2010 HuaweiDataCardDriver.kext drwxr-xr-x 3 root wheel 102 Oct 28 2007 USBExpressCardCantWake_Huawei.kext drwxr-xr-x 3 root wheel 102 Jun 6 2007 RemoteControl.USBLAN_usbpart.kext drwxr-xr-x 3 root wheel 102 Jun 6 2007 Belcarra.USBLAN_netpart.kext drwxr-xr-x 3 root wheel 102 Jun 6 2007 Belcarra.USBLAN_usbpart.kext
The post OS X El Capitan / Sierra / High Sierra Hanging on Boot [FIXED] appeared first on Justin Silver.
]]>